How safe are the residence halls and apartments?
Housing & Residential Life, in coordination with the University Police, work to provide a safe and healthy living environment for students.
- All doors leading to residence hall rooms and apartments are locked 24 hours a day. Access to these areas require a key or activated U Card issued to each student when he or she checks in at the beginning of the year.
- Residential life staff provides security inside University housing. Each University housing building has a Security Monitor on duty from 11 p.m. to 7 a.m. every day of the week, there are video security cameras operating in the public areas of the halls and apartments, and Community Advisors (CA) are on-call weekdays from 4:30 p.m. to 8 a.m. and 24 hours a day on weekends.
- The halls and apartments have fire alarm systems and a sprinkler system, and we strive to maintain these systems with routine checks, training for the staff, and work with the UMPD and the Minneapolis Fire Department for proper emergency response training and drills.
- UMPD offers an escort service for people who need to be on campus during the evening and night hours. They will arrange to have a person meet you at your campus location and escort you to your campus destination.
- Read more about safety and security in the residence halls
Why is it beneficial to live in the Residence Halls?
While convenience is often the number one reason for living on campus, you'll find that we offer our students much more than just a place to study and sleep.
- Halls are located close to classroom buildings as well as near libraries, shopping and recreational areas.
- There are many opportunities to meet new people and get involved while living in the halls. Residents are able to participate in social, educational, cultural and recreational opportunities, and participate in student government organizations. For more information on hall programs and involvement opportunities visit Hall Programs. Student employment opportunities are also available.
- Residents will benefit from the services, skills and time of a committed staff in the halls. Both full-time, professional staff members (some of which live within the hall) and a student staff are available for advice or referrals on just about any topic from personal matters to career decisions. For more information on staff in the halls, visit HRL Staff.
Which hall should I choose?
All of the residence halls and apartments have a lot to offer. To find out more about each and hall and apartment visit Residence Halls and Apartments.
What are Living Learning Communities?
In addition to the programs and services provided in University housing, there are many Living Learning Communities specifically designed for incoming first-year students. Located within the halls, these communities are designed to deliver a variety of educational, social, and developmental programs and services to support students as they grow into their new lives as U of M students. Read more about Living & Learning Communities
Can I get a tour of the residence halls and apartments?
If you plan to make a trip to the campus during the academic year or summer, please contact the Admissions Office at (612) 625-0000 to arrange for a tour or schedule online. During the summer, building tours are available Monday through Friday in the buildings that are open during the summer. To view the summer assignment tour times for each hall, click here.
Can I bring my car to campus?
Parking is available at the University but is in extremely short supply and can be expensive. We recommend leaving your car at home unless absolutely necessary. For information on parking, parking lotteries, and alternative modes of transportation available to students, visit Parking & Transportation Services
Are incoming first-year students guaranteed housing?
Incoming first-year students and PSEO (Post-Secondary Enrollment Option) applicants are guaranteed University Housing if the following conditions are met:
- Their University Housing application-contract is received or post-marked by May 1st.
- They have been admitted to the University of Minnesota and paid the Admissions Confirmation Fee by May 1st.
- They accept assignment to any available space (even if it is not a preference or is in the Expanded Housing Program)
When will I be notified of what building I am in and will it be my top choice?
Your building, room type, room number, and phone number will be available to view on the web on July 31st.
At the time room assignments are made, Housing & Residential Life will attempt to honor the preferences expressed by the applicant for specific buildings, house options, room/apartment types, and roommate requests. Please understand that these are preferences only and that we cannot guarantee to meet your request if such space is unavailable.
Can I change my preferences after I apply and will it affect my application date?
You may change your application preferences online through May 31st by going to www.housing.umn.edu/application. Select Online Housing Account, and log-in with your Internet ID and password
Changing your preferences will not have an effect on your application date.
Can I request a roommate and am I guaranteed to live with them?
Requests for specific roommates are considered only if the request is for a person of the same sex and the request is mutual. While not guaranteed, Housing & Residential Life will make every effort to honor these requests.
What is expanded housing?
To meet its guaranteed housing commitments, the University of Minnesota has arranged for alternative spaces, referred to as “expanded housing.” Based on the number of standard residence hall spaces available AND the date of your housing application, some students will be assigned a space in expanded housing. An expanded housing space may be a regular residence hall room that has been converted to accommodate an additional person (a single expanded to a double, a double expanded to a triple, etc) or study lounge converted into a residential living space. Every attempt has been made to equip these rooms with furnishings similar to those in regular residential rooms. They may, however, have less closet and drawer space.
Expanded housing may be temporary. If spaces in standard residence hall rooms become available, expanded housing residents could be reassigned to a permanent space. If an expanded student moves out, the remaining students will be charged the regular room rate for the duration of their stay in a regular residence hall room that had been converted to accommodate an additional person. Housing & Residential Life offers assistance for cross-campus moves. More information
Am I required to have a meal plan? Am I able to change it during the year?
We believe that dining service is an integral part of residential life. Therefore, meal plans are required of students living in any of the eight residence halls. The University has six residential restaurants and offers convenient, flexible meal plans that are perfect for students. Students living in one of the three apartments are not required to have a meal plan, as they have cooking facilities in their unit.
Meal plan changes can be made to your application until May 31, you may also change your meal plan through the second week of the first semester.
For more information on meal plan choices, options for students with special dietary needs and other services, please visit the University Dining Website.
Should I apply for housing even though I have not decided to go to the U yet? And how much is the deposit?
How do I apply for housing if I have not received a Student ID?
I can not apply because my Internet ID and password is not working, what should I do?
The Online Housing Application doesn’t work. What can I do?
I paid the $25 application fee. Is my application complete? What are the next steps?
The two things you need to submit for your application to be complete is the application and the $25 application fee. A few days after completing the application you will receive a confirmation e-mail. If you did not fill out preferences (building, room type, and meal plan) go to housing preferences.
What is the best place to live?
The answer really comes down to what the student prefers. Students should review the information we provide about each of the Residence Halls and Apartments before deciding how to rank them on the application.
What are LLCs?
- LLCs are specifically designed to deliver a variety of educational, social, and developmental programs and services to support students with their transition to the University.
- LLCs maximize students' retention and their academic success and provide positive experiences at the University.
- LLCs offer eligible students the option to live in a "house" with residents who share similar educational interests.
How do I know if I am eligible for Honors Housing?
- If you applied for the Honors Program and are accepted, you will receive a letter from the Honors Program.
- If you are accepted into the Honors Program, you are eligible for Honors Housing.
- You must preference the Honors LLC on your Housing application in order to be assigned to the Honors LLC.
Can I apply for an LLC even if I have not heard if I have been accepted into the program?
Yes, you can apply for an LLC even if you have not been accepted into the program yet. However, you will only be assigned to the LLC if you are accepted into the LLC by May 15.
When will I hear from Housing next after I submit my application? What is the timeline of communication?
Typically, you will receive an e-mail response within 3 business days.
What does the March 1 deadline mean?
March 1 is the priority deadline for students interested in living in an LLC to apply for housing. Some LLCs fill up before March 1 and some will continue to have space well after March 1.
What is the $200 Housing Guarantee Payment?
Before you receive a housing assignment, you will first receive a Housing Guarantee offer by email. After you receive the Housing Guarantee offer, you can make the $200 payment. The $200 Housing Guarantee Payment is a credit which will go on your student account. It lets us know you are serious about living with us on campus.
When is the $200 Due?
The payment is due by May 15 for new incoming students.
Can I pay the $200 online?
Yes, you can pay online with a credit/debit card.
Is it better to pay it right away? Will I be penalized if I don’t pay it right away?
As long as the payment is made by May 15, there is no benefit or penalty. If the payment is made after May 15, you will not be assigned in the first group of students and there is a possibility you will not be assigned Housing.
I filled out my preferences, but want to change them. How do I do that?
Please visit housing preferences. Changes to your room preferences will be accepted until May 15.
If I make changes to my application will it affect my application complete date?
Making changes to your application will not affect your application complete date.
What is the Roommate Search?
The Roommate Search is an opportunity for incoming first-year students to receive information about who they might be compatible with based on questions they answer about themselves and a preferred roommate.
Who is eligible for Roommate Search?
Only new incoming first-year students who have not preferenced an LLC.
How does Roommate Search work?
Students will answer questions about themselves and questions about their desired roommates (i.e. sleeping habits). The system will compare those answers with other student’s responses and give the student a list of students who are compatible. Students are encouraged to contact each other and if they wish to request each other as roommates, they need to add each other to their applications.
How do I access Roommate Search?
We will send out invitations to students through e-mail with a link to the program.
When can I begin moving in? When is the latest date I can move in?
University Apartments open at 8 a.m.
August 26 & 27
All Residence Hall Move-In for incoming first-year students
Returning students may move in beginning at 8 a.m.
*Please refer to your housing assignment letter for specific details regarding your move-in date and time.
Can I move in earlier than the designated move in date?
Requests for early move-ins into University Housing are typically not granted except in extenuating circumstances. For consideration, please submit your request between August 1 and August 23 at www.housing.umn.edu/earlymoveinrequest. Approved requests will be charged $22/night.
How do I get to campus and once I'm there, how do I get to my assigned building?
For directions to the Twin Cities and the individual residence halls and apartments, click here.
Where can I park while unloading at my assigned building?
While unloading, you may park in designated short-term unloading zone near the entrance to your building. Due to the high volume of vehicles maneuvering near the halls, we ask that you then move your car to another parking area for the duration of the day. Volunteers will be available to assist with parking information and traffic flow.
What can I bring to make the move less stressful?
Bringing a dolly can be handy for moving heavy items. There will be limited moving carts available at each hall and are checked out on a first-come, first-serve basis.
Will anyone be available to assist me with my move?
University volunteer representatives will greet you and your family, and provide directions and assistance for moving into University Housing.
The office staff, located at the information desk will also be available to check you in and distribute keys, help you check out carts and answer any questions you might have.
Now that I've arrived at my assigned building, what's next?
Each building will have a central check-in area, where you will check-in and receive your keys. Look for signs directing you to this area in your assigned building. Please bring a picture ID (your U Card will work), as you will need one in order to receive your keys.
Are there any planned events for new students?
Welcome Week is a six-day, on-campus experience prior to the start of the fall semester, required of all first-year students. This program is designed to complement the First-Year Orientation Program experience, and provide opportunities to enhance academic and personal success for first-year students.
Check out the Welcome Week website at www.welcomeweek.umn.edu
Once you've moved in, you'll probably want to spend time with your roommate to decide how you want to arrange your room. In the meantime, your parents can check out a University-sponsored social event called "A Place for Parents."
For parents moving students to campus Monday, August 27
7:00 to 8:30 p.m. with a presentation at 7:30
Territorial Hall TV Lounge
For parents moving students to campus morning or early afternoon, Tuesday, August 28
Noon to 3:00 p.m. with presentations at 12:30 and 2:00
Mississippi Room, Coffman Memorial Union
For parents moving students to campus late afternoon or evening, Tuesday, August 28
6:30 to 8:30 p.m. with a presentation at 7:30
Mississippi Room, Coffman Memorial Union
For parents moving students to campus Wednesday, August 29
Noon to 3:00 p.m. with a presentation at 2:00
Mississippi Room, Coffman Memorial Union
What should I do if I'm expecting packages, trunks, or parcels to arrive C.O.D.?
Special arrangements must be made with your business office for this type of delivery. Please speak with someone in your hall/apartment business office if you are expecting packages, trunks, or parcels to arrive C.O.D. For hall contact information, visit http://www.housing.umn.edu/halls/index.html
When will my meal plan become "active"?
Meals begin with lunch on Wednesday, August 29 for incoming first-year students attending Welcome Week. All others begin with brunch on Saturday, September 1.
When will the microfridge or futon I reserved be delivered to campus?
Orders placed by August 10 will be delivered directly to students' rooms prior to move-in. Some students who place later orders may be required to pick up the refrigerators after move-in; there will be designated pick-up locations on campus near the halls. Go to BedLoft.com for more information.
How can I make overnight accommodations for friends/family staying to help me settle in?
Don't wait until the last minute to make overnight accommodations for friends and family. Once you've decided on a move-in date and who will be helping you, you will need to make hotel reservations for anyone needing them. For a list of local accommodations, visit www.housing.umn.edu/movein/hotel
How are assignments made?
Incoming first-year students are assigned after they have met the housing guarantee. The housing guarantee requires a student has paid the $200 housing guarantee by May 15 or requested a housing guarantee extension.
Assignments are based on the application complete date, which a student receives when they complete their housing application and submit the $25 application fee, and are made in the following order:
- Student requests a Living Learning Community (LLC) and qualifies for the community and space permits.
- Student assigned to standard bed spaces in the residence halls on the Minneapolis campus.
- Student assigned to the expanded spaces on the Minneapolis campus.
- Students assigned to available apartment spaces.
- Students assigned to Bailey Hall standard bed spaces.
- Students assigned to Bailey Hall expanded spaces.
Why did I not get my first hall choice?
The most common reason is the hall was full before your assignment was made. Assignments are made in the order in which completed housing applications are received and some halls fill up as early as January. Another reason is if you listed an LLC preference and space was available in that LLC, your assignment was based on the location of that LLC and not your hall preference.
I was assigned to an expanded housing space. What will be in my room? When will I get a permanent assignment?
What will be in my room?
Every attempt has been made to equip the expanded rooms with furnishings similar to those in regular residential rooms. Each resident will have a bed, Ethernet jack, and a desk or table for studying and computers. They also have a closet or clothing rack and drawer space, but less than a non-expanded space.
When will I get a permanent assignment?
Expanded housing is temporary. At this time, we cannot predict when you will receive your permanent assignment since the factors that create vacant spaces (i.e. cancellations and no-shows) are difficult to predict in advance. As soon as a standard residence hall room becomes available, you will be assigned a permanent living space on campus. Your stay in expanded housing may be as short as a few weeks or for the entire semester.
For more information on expanded housing visit www.housing.umn.edu/expanded.
Why did I not get my top ranked room choice? Why did I get assigned to a single when I wanted a double?
We make every attempt to honor a student’s request, however it is not always possible as some rooms fill up before others. Over the years, student feedback has indicated that hall choice is more important than room type, therefore students are assigned a room type in a particular hall (if available) before going to their next preferred hall. A common example is a student who selects Centennial Hall (has lots of singles) as one of their top halls may get assigned to a single instead of a double in their next preferred hall. Last year over 500 first-year students were assigned to single rooms.
Why was I assigned to a University Apartment (University Village, Wilkins or Yudof)?
You preferred an apartment space in one of your hall/apartment preference choices and based on your application date your preferences were not available when assignments were made; or based on your application date (typically after April 1) the only space available was an apartment space.
Are other first-year students assigned apartment spaces?
There are more than 200 incoming first-year students assigned to the apartment spaces.
What are my options if I don't want to live in an apartment or my assigned residence hall?
- Complete a hall transfer request after August 1 (unlikely to occur for fall semester).
- Change your housing request from the fall to the spring. This means you will not get housing for the fall and we cannot guarantee where spring placement will be.
Why did I not get my requested roommate?
Every attempt is made to honor roommate requests. Here are the common reasons roommates may not be together:
- The request was not mutual.
- One of the requested roommates was in a Living Learning Community or reserved space program.
- One of the roommates may not have paid the housing guarantee or updated their housing application before housing assignments were completed.
Why did I get assigned to Bailey Hall when I do not have any classes on the St. Paul campus?
Hall and room assignments are done according to your application complete date (the day you applied for housing and paid the application fee). If your complete date was later in the process (after March), there is a possibility you will be assigned to a hall that was one of your lower preferences or to expanded housing. This means there is a possibility you will be assigned to Bailey Hall even if you do not have classes on the St. Paul Campus. U of M Twin Cities campuses are set up so it is possible and realistic to commute between the Minneapolis East Bank, West Bank, and St. Paul Campuses. The Campus Connector (Route 121) provides free transportation between campuses and runs throughout the day. The schedule can be found below.
Monday - Friday: Fall, Spring and Finals
7:00 a.m.-6:30 p.m. every 5 minutes
6:30 p.m.-10:00 p.m. every 15 minutes
10:00 p.m.-midnight every 30 minutes
9:30 a.m.-midnight every 20 minutes
Intersession & Breaks (Mon-Fri; NO weekend service)
7:00 a.m.-6:00 p.m. every 15 minutes
Summer Session (Mon-Fri; NO weekend service)
7:00 a.m.-9:30 p.m. every 15 minutes
No weekend service during breaks, intersession and summer.
Estimated Transit Times
St. Paul to East Bank - 15 minutes
East Bank to West Bank - 5 minutes
West Bank to St. Paul - 20 minutes
For more information visit PTS at http://www1.umn.edu/pts/bus/connectors.html
Can I move in early?
There are certain groups where coaches and/or sponsors arrange for early move-ins such as marching bands, preseason sport teams, Multicultural Kickoff, etc. Please check with the sponsor of your group to see if they have made any early move-in arrangements. Other early move-in requests are handled on a case by case basis and only allowed in extenuating circumstances. There is a $22 per night charge for approved early move-in requests.
Requests for early move-in should be directed to www.housing.umn.edu/earlymoveinrequest. This site will be available beginning on August 1, 2013 at noon.
Is my hall open over winter break?
The 3 on-campus apartment complexes (University Village, Yudof Hall and Wilkins Hall) are open during the winter break. There is no additional charge as it is included in the apartment rates.
Centennial, Middlebrook and Sanford Halls will remain open during the winter break. Residents of these halls are required to register for the break and will be charged $22.00/night. Dining facilities in these halls are not open during winter break.
Bailey, Comstock, Frontier, Pioneer and Territorial Halls are not open during the break, and residents will be required to vacate these buildings.
What should I do if I got an assignment, but I do not plan on attending the University of Minnesota?
Prior to August 7, 2013 applicants assigned to residence halls and apartments may cancel their contract and receive a refund of the $200 (if applicable) guarantee payment at:
email@example.com OR submit a letter of cancellation to:
Housing & Residential Life
210 Delaware St SE
University of Minnesota
Minneapolis, MN 55455
(Please include your University of Minnesota student ID in your cancellation request.)
Applicants assigned to residence halls and apartments who cancel on/after August 7, 2013 will be subject to a forfeiture of the $200 guarantee payment according to the terms of the housing guarantee agreement.
Can I still cancel my housing contract?
Requests for cancellation can be emailed to: firstname.lastname@example.org – include student ID number and name on request. We also accept cancellations by letter and should include student ID number and name. The request can be sent to:
Housing & Residential Life
210 Delaware St SE
Minneapolis, MN 55455
Assigned to a residence hall or apartment and paid the $200 Guarantee Payment:
Cancellations prior to August 7, 2013 - The $200 will be refunded according to the original payment method and the assignment removed.
Cancellations anytime on or after August 8, 2013 - The $200 is forfeited.
Assigned to a residence hall or apartment and completed a Housing Guarantee Payment Extension Agreement:
Cancellations prior to August 7, 2013 - The assignment is removed and the contract canceled.
Cancellations on or after August 8, 2013 - The assignment is removed and their student account will be billed $200.
In all cases the $25 Application Fee is non-refundable.
Can I request a room transfer? What are my chances?
Transfer requests can be submitted through the online move-in guide beginning August 1, 2013 at 12:00 p.m.. The hall transfer request can be accessed through the online Move-In Guide. Students assigned to the Expanded Housing Program may request a transfer, but will not be considered until a permanent assignment is available. All other requests will be considered in the order they were received on a space-available basis. Because we are currently at full occupancy, there are a limited number of available spaces. We will only be able to accommodate a limited number of transfer requests. The earliest transfers will most likely occur in the beginning of spring semester.
How do I apply for parking?
For information about parking, contact Parking and Transportation Services at 612-626-7275 or by e-mail at email@example.com.
Why did I not get in the Living Learning Community (LLC) I chose?
LLC assignments are made in the order outlined by the academic partner department or in which completed housing applications were received. Due to the limited number of spaces in each of these communities, some of these communities filled up as quickly as January.
Can I see my assigned room?
We do not allow students to see their assigned rooms as it would be difficult for staff to show each room and complete the required preparations for move-in. Additionally, many of our facilities have summer conference guests that will be in the rooms until a few days before the halls open for the fall semester. However, below is a list of tour times where you would be able to view a sample room. Tours will be available August 1-August 17 in the residence halls and August 1-10 in the Apartments. You can also view hall and apartment video tours and floor plans on the hall information pages at http://www.housing.umn.edu/halls/index.html. Please note the floor plans are provided for you to view the location of your room. The floor plans were accurate as of last year; therefore gender and LLC information may no longer be accurate for Fall 2013. Please contact the Housing & Residential Life office with any questions.
|Hall||Summer Tours 2013 (after students are assigned) - Residence Halls August 1-16, Apartments August 1-9|
|17th Avenue||August 14 9:00 a.m.-11:00 a.m., August 15 and August 16 9:00 a.m.-11:00 a.m. & 1:00 p.m.-3:00 p.m.|
|Bailey||We encourage people to come at noon, Monday-Friday. At other times, if we are able, we will give tours as best we can during office hours 8:00 a.m.-4:00 p.m. Monday-Friday.|
|Centennial||Monday 9:00 a.m.-11:00 a.m., Tuesday 9:00 a.m.-11:45 a.m., Thursday 9:00 a.m.-11:00 a.m. as needed|
|Comstock||Tuesday and Wednesday 1:00 p.m.-3:00 p.m.|
|Frontier||Wednesday 1:00 p.m.-3:00 p.m., Thursday 10:00 a.m.-Noon|
|Middlebrook||Monday and Friday 11:00 a.m.-Noon|
|Pioneer||Monday-Friday 9:00 a.m.-Noon & 1:00 p.m.-3:30 p.m. By Appointment Only 612.624.9449 (No tours August 12 & August 13)|
|Sanford||Monday 10:00 a.m.-noon, Wednesday 2:00 p.m.-4:00 p.m., Thursday 10:00 a.m.-Noon & 2:00 p.m.-4:00 p.m. Check-in at the Wilkins Hall lobby because Sanford is closed.|
|Territorial||Tuesday and Thursday 9:00 a.m.-11:00 a.m.|
|University Village||Monday-Friday Noon-2:00 p.m. OR By Appointment 612.685.8743 (Two apartments will be shown - a 4 person, 4 bedroom & a 4 person, 2 bedroom)|
|Wilkins||Monday and Friday 1:00 p.m.-3:00 p.m.|
|Yudof||Monday and Friday 1:00 p.m.-3:00 p.m.|
Can I change my meal plan?
Can I come at a different time or day than listed on my assignment letter?
In order to manage the move-in process, we have assigned each student a specific move-in date and time. We request you arrive on your assigned date and time. Returning residents will not be allowed to move in prior to Saturday, August 31, 2013. If you need to request a change in move-in date/time, please e-mail firstname.lastname@example.org.
I have not been able to reach my assigned roommate(s), what should I do?
We recommend that you send them an e-mail and a voice mail if possible. Traditionally July and August are popular vacation times for families so it may take a few days/weeks for students to get back to you.
Why are assignments not made until the end of July?
Housing & Residential Life (HRL) waits until the end of July in attempt to increase the chances that an applicant will get assigned to one of their higher preferred halls. Historically, HRL gets a number of cancellations in June and July, and by waiting until the end of July an applicant has a chance to get a higher preferred hall if space permits.
What is my room/apartment rate? How am I billed?
Room rates are listed on your assignment letter and can also be found at http://www.housing.umn.edu/costs. Room rates are adjusted accordingly if you move or if a room goes from being expanded to a permanent space.
The balance of your room and board rates will be posted to your student account in mid August.
Construction of loft beds or installation of a purchased loft system is strictly prohibited in all University housing rooms. Depending on the room you are assigned to there are two options: All Residence halls have a supply of approved equipment to loft or bunk beds through the Bedloft.com service. Some rooms will have pre-lofted/bunked beds, due to space restrictions.
- I understand there is some risk of injury associated with using an elevated loft or bunk and I voluntarily choose to assume this risk.
- I understand that this equipment is non-transferable to other residents. If I no longer wish to use the equipment, I will inform the loft/bunk installation company and request an early disassembly.
- If any part of my loft or bunk assembly breaks, or appears faulty, I will report it to the loft/bunk installation company for repairs.
- I agree to use all parts of the loft or bunk as provided and assembled.
What is the advantage of lofting or bunking a bed?
How do I know if my room can have a loft or bunk?
Should I consult my roommate before I order a loft/bunk?
Can I build my own loft/bunk?
Are there enough lofts for everyone that requests one?
If I do not place my order before the August 12 deadline, can I still get a loft/bunk?
How much does it cost to have a loft/bunk?
Am I required to have a safety rail?
The web site says my room cannot have a loft, why is that?
What happens if I order a loft/bunk and cancel my contract or move rooms prior to move-in?
If you cancel your housing contract and inform BedLoft.com before August 9, 2013 you will get a refund. If you move rooms and have ordered a loft, it can be placed in your new room if it can have a loft. If the room cannot have a loft, you should contact BedLoft.com and request a refund.
If you move rooms and have requested a bunk bed, you should confirm your new room can have a bunk bed. If it can have a bunk bed you should contact your new roommate (if applicable) and verify he/she has not already ordered a bunk bed. If they have already ordered a bunk bed, you should contact BedLoft.com to request a refund. If you change rooms, cancel your contract, etc, we would recommend that you alert your roommate.