Landlord Information and Frequently Asked Questions
Why list with us?
What are the fees?
How do I open an account?
Where can I pay my subscription fee?
How do I add a listing or make a change to my current listing(s)?
How long will my listings be active?
Can I list my rental under multiple categories?
What is the difference between a “Temporary Listing” and a “Regular Listing”?
What are the policies for listing?
Why can’t I find my listing?
Do you have any other valuable resources for landlords?
Why list with us?
More than 10,000 students, staff, faculty, and others use our listing service each year to find rental vacancies near campus and in the Twin Cities area. Your vacancies will be viewed world wide under the University of Minnesota and Housing & Residential Life homepages.
The interactive website allows you to add, edit, delete, and view your listings 24 hours a day. You may also call our office at 612-624-2994 for individualized assistance.
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What are the fees?
Fees are based on the total number of rental units owned/managed (not simply the number listed with us). The fee schedule is as follows:
Fee Category Description Yearly Fee
Regular Listings —1 unit $55.00
Regular Listings —2-4 units $100.00
Regular Listings —5-10 units $130.00
Regular Listings —11-20 units $200.00
Regular Listings —21-45 units $410.00
Regular Listings —46-100 units $520.00
Regular Listings —101-200 units $750.00
Regular Listings —201-300 units $950.00
Regular Listings —301+ $1350.00
Sleeping Room or Temp Listings —1 room $55.00
Sleeping Room or Temp Listings—2-4 rooms $100.00
Sleeping Room or Temp Listings—5-10 rooms $130.00
Sublets Staff/Faculty —$55.00
Sublets Private —$55.00
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How do I open an account?
To create a new account, go to www.housing.umn.edu/offcampus and click on List or View Your Vacancy. You will be asked to create a username and password (in the log-in menu on the left). Make a note of these access codes, as you will need them each time you use the service.
Fill in your account information, including how many units you own or manage, which we verify with the appropriate city licensing unit. Accounts are active for one year, with the option to renew.
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Where can I pay my subscription fee?
Once you open an account online our office will print and send an invoice to the address you have provided. You may return the invoice with a check or money order or visit our office to pay by cash or check. At this time we do not have the ability to accept credit card payments online or in our office.
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How do I add a listing or make a change to my current listing(s)?
- Visit www.housing.umn.edu/offcampus
- Click on: “List or View Your Vacancy”
- Next click on “List or View Your Rentals (Landlords Only)”
- Login under “Registered Users” with your username and password.
***If you don’t remember your login information please contact our office at 612-624-2994, DO NOT CREATE A NEW ACCOUNT.
Once you login, you will be taken to the Landlord Menu.
Here you will find these seven options:
- Add New Property Listing: Creates a brand new listing. The system will give you about 10 minutes to complete this before logging you out. If you feel you need more time, enter all the required fields first, save your listing by clicking “next step” at the bottom of the page, complete the second page if there is one, and click “update listing.” Then you can go back to add more information using the “edit a property listing.” Listings are active for 2 weeks at a time and will need to be renewed if you want to keep them “live/active.”
- Edit a Property Listing: For use when you want to change information, renew your listing for another 2 weeks, etc.
- View Properties Listing: Allows you to view how the listing will appear online.
- View/Change Property Search Status: Allows you to change the search status. When you click here, you will see all your listings. The current search status is in the right column. Click on the property id once to change it. For example, if it reads “Closed” clicking on the property id once will change it to “Searchable.” If it reads “not yet approved,” that means it will be searchable once it is approved by the office staff. Housing & Residential Life staff approve listings each work day, first-thing in the morning, and many times throughout the day. Note: For your listing to be searchable, the status should be “searchable” AND the listing should be “active,” which means it has not expired.
- Change Password: We recommend you call the office when you want to change your password instead of using this function.
- Landlord Information (fee schedule): Takes you to the Landlord Information page for fee schedule, etc.
- Account History: Takes you to your account history page.
Adjustments to the content of your listings need to be made on-line by you, or requested in writing to our office. We will change listing expiration date and lease start date over phone, but all other adjustments must be submitted in writing.
NOTE: Anytime you make edits/changes, the listing will not be searchable until it is approved. Staff approves listings frequently throughout the day during office hours. We briefly review the content of the listing and make any necessary corrections before approving the posting.
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How long will my listings be active?
Your listings are active for two weeks at a time to keep the database as up-to-date as possible. Potential renters cannot view your listings once they expire, and you are responsible for keeping your listings active.
Remember, potential renters are looking for availability in the present or future, not in the past, so keep the starting date of your listing as current as possible, at least in the current month.
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Can I list my rental under multiple categories?
Yes, you are welcome to list the SAME rental under multiple rental type categories (e.g. under both roommate and house share), as long as you keep in mind it is up to you to manage your listings, keep them updated and active, etc.
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What is the difference between a “Temporary Listing” and a “Regular Listing”?
“Temporary” means short-term (nightly, weekly or monthly) on a revolving basis. Listings in this section are permanent (not readily edited or altered) as long as the account is active. These accounts must contact the Housing & Residential Life office for changes and updates.
“Regular” means long-term, generally from a month-to-month to a 12-month lease or longer. Listings in this section must be updated on a regular basis and can be added/removed at any time by either the Property Manager/Property Owner (with web access) or the Housing & Residential Life office as long as the account is active.
Property Managers/Property Owners with a regular listing account may have a single listing on the temporary housing list at no additional charge.
Property Managers/Property Owners that have a regular listing account and have more than one building, with units totaling 201 or more, may have one listing per building on the temp housing list at no additional charge.
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What are the policies for listing?
This is an on-line listing service. You will need access to the Internet to use the service; if you do not have Internet access, you are welcome to come to the Housing & Residential Life office and use the office computers to add or update your listings.
We encourage you to manage your listings yourself; the only changes that we will make over the phone are the lease start date or the listing expiration date, all other adjustments must be submitted in writing. You are ultimately responsible for keeping your account and your listings up-to-date.
For complete terms and conditions please review the Off Campus Listing Service Policy Agreement page at: http://www.housing.umn.edu/offcampus/pdfs/OCHListingAgreement.pdf
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Why can’t I find my listing?
1) Is your listing current?
Your listings are active for two weeks at a time to keep the database as up-to-date as possible. Potential renters cannot view your listings once they expire, and you are responsible for keeping your listings active.
2) Is your lease start date at least in the current month?
Remember, potential renters are looking for availability in the present or future, not in the past, so keep the starting date of your listing as current as possible, at least in the current month.
3) Did you recently make changes to your listing?
Anytime you make edits/changes, the listing will not be searchable until it is approved. Staff approves listings frequently throughout the day during office hours. We briefly review the content of the listing and make any necessary corrections before approving the posting.
4) Are your subscription fees paid?
Your listings will not be searchable until your annual subscription fees are paid in full.
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Do you have any other valuable resources for landlords?
*Please note: Adobe Acrobat Reader is required to view many of the following links. Acrobat Reader can be downloaded for free from www.adobe.com
Property Checklist
A checklist to use when inspecting a rental property
Property Management Tips
Tips for landlords
Rental Licensing
Describes licensing requirements for Minneapolis rentals (info for St. Paul rentals, call 651-266-9008)
Rental License application for Minneapolis
Safety Sweep Checklist
A sample check list of Minneapolis code violation numbers
Smoke Detector Information
Reinspection Fee
Explains reinspection after a code violation
Minnesota Attorney General’s Office
Informational booklet on the landlord and tenant laws for the state of Minnesota.
Minneapolis Mediation Program
MMP prides itself on providing high quality dispute resolution services accessible to all people.
Lead Paint Information Pamphlet
Landlords must provide tenants who are renting units built before 1978 with certain information concerning lead-based paints. This information includes a federal government pamphlet and a disclosure form about lead-based paint.
Hennepin County Property Information Search
Search tool for information on individual property parcels.
Example of a standard lease
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